DMB Information Technology Services

DMB PC's, software and Support Desk

Information Technology Services Division

However, most employees don't realize the "behind the scenes" work ITSD performs. We're organized into five basic sections each with a special IT focus: End User Computing, Technical Support and three distinct Application Development groups

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MDIT Information Technology Services

State wide IT directives, standards and policies

Michigan Department of Information Technology (MDIT)

The following divisions from DMB have been shifted into the new Michigan Department of Information Technology, expanding its focus to state wide agency IT initiatives.

Through innovation and leadership in the use of information technology, our goal is to position Michigan State Government to be our customer's first choice for excellent services. Our strategic planning process has identified the following strategies to help attain this goal:

• Through our e-Michigan initiative, integrate electronic commerce into state operations.
• Provide state program managers with a fast, reliable, standardized, and secure information technology environment.
• Build a data sharing culture that leads to more efficient and effective service delivery.
• Acquire and retain top-qualified information technology personnel.
• Develop effective, strategic partnerships, externally and internally.
• Set state information technology policies that support achievement of these strategies.

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All about Michigan data, census and mapping

Michigan Information Center

The Michigan Information Center (MIC) is a unit within the Department of Management and Budget. MIC provides user consultation regarding data availability and applicability as well as training activities for its Michigan State Data Center/Business and Industry Data Center (SDC/BIDC) statewide affiliate network. Although MIC focuses primarily on Michigan data, it receives and archives census data for the region, other states, and the nation. Most information is available in both tabular printed reports and digital format on tape or diskette. Data extracts, Geographic Information Systems (GIS), and computer mapping are used extensively for creating standard products and for completing custom projects.

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IT Funding for Michigan Schools

Michigan Information Network

The Office of Michigan Information Network and the Michigan Information Network Advisory Board were created by Executive Order 1995-14. The Michigan Information Network will link all public schools, community colleges, public and independent higher educational universities, and public libraries. The network will be used for remote arraignments, telemedicine, and distance learning applications.

• Coordination of an integrated video, voice and data network linking educational institutions, libraries, communities, business, health care providers and government
• Identification of resources and aggregation of demand for the implementation of integrated solutions
• Encouragement of collaborative efforts for sharing of technology solutions and resources

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Statewide phones, e-mail and networks

Telecommunication Services

Telecommunication Services provide state agencies with design, installation, and maintenance of voice, data, video and radio networks as well as support of agency development and production systems through the enterprise help-desk.

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Sharing information with government, business and citizens

Computing Services

The customers and the State of Michigan Chief Information Officer dictate the direction for Computing Services. It is the responsibility of Computing Services to monitor system performance and recommend improvements that provide the best level of security, performance and responsiveness to meet future demands in a timely manner. The integration of people, process and tools will be a primary focus for the future. Computing Services efforts over the near future will be directed at facilitating information sharing across government agencies, between government and its business partners and between citizens and their government. Computing Services will also continue to provide services for the State that are cost effective and adaptive to the changing needs of customers. The demands of customers and technology needs of the enterprise will drive hardware and software upgrades.

Computing Services will focus on providing an environment that will be responsive to the needs related to Web-enabled applications, e-commerce, data sharing and other State initiatives as the result of the Leadership Teams formed through the IMPACT Committee.

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Technology and business solutions

Office of Information Technology Solutions

The approach OITS takes is to work with the agencies to identify common business needs and opportunities for enterprise business solutions. These have taken the form of Leadership Teams, special project teams, and subgroups. The outcomes are recommendations for strategic direction, protocol standards, and product standards. The recommendations are then taken to IMPACT (Information Management Policy Advisory committee) for approval. The State CIO and agency CIOs are members of IMPACT.

The teams look at the impact (technical, business, and cultural) of each issue and its potential solutions on both the enterprise and the agencies.

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Manage and monitor IT projects

Office of Project Management

• Establish Project Management Methodology
• Increase Project Management Training
• Standardize on Project Management Tools
• Build a Project Management Center of Excellence
• Develop Project Management Career Paths

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